Samsung Warranty Check – How to Look Up & Activate Official Warranty

15/12/2025

Do you want to check the Samsung warranty to know if the product is still valid or expired? This article guides you on how to check the Samsung warranty for phones and TVs and how to activate and look it up quickly via the web, app, or SMS.

Check Samsung Warranty - How to Look Up and Activate Genuine

1. Why Do You Need to Check Samsung Warranty?

When buying a Samsung phone, TV, or electronic device, checking the Samsung warranty is an important step to help users:

Determine if the product is genuine or not (check genuine Samsung).
Know the warranty period to get free repairs when there is a problem.
Avoid being tricked into buying expired or unactivated products.
Easily contact the Samsung warranty center when the product has a problem.

2. Ways to Check Genuine Samsung Warranty

2.1. Check Samsung warranty via official website

Visit: Samsung.com/vn/support/warranty
Enter the product's IMEI/serial number.
Click “Search” to see the activation time and warranty period.

Suitable when you want to look up the Samsung phone warranty or Samsung TV warranty.

2.2. Check Samsung warranty via Samsung Members app.

Download the Samsung Members app (available on the Galaxy Store & CH Play).
Sign in with a Samsung account.
Select My Device → Display Samsung phone warranty check information.

This simple way helps manage all Samsung products registered for warranty.

2.3. Check Samsung warranty by SMS

Samsung Vietnam supports warranty lookup via text message:

Prepared by: IMEI gửi 6060
The return message will display warranty information.

This is the fastest way to check the Samsung warranty without internet.

2.4. Check warranty at Samsung Warranty Center

If you need direct support:

Bring the product to the nearest Samsung service center.
Staff will check the Samsung warranty using the official system.

2.5. Warranty lookup via Samsung Call Center

Call 1800-588-889 (telephones, TVs, audio-visual equipment).
Call 1800-588-890 (household appliances: washing machine, refrigerator, and air conditioner).

Just provide the IMEI or serial number, and the operator will support you to check the exact Samsung warranty .

3. How to Activate Samsung Warranty

After purchasing the product, you need to activate the Samsung warranty to ensure your rights:

3.1. Activate Samsung phone warranty

When the SIM is inserted and the network connection is established, the system will automatically activate.
Or check in on Samsung Members → My Devices.

3.2. Activate Samsung TV warranty

Connect TV to Wi-Fi → log in to Samsung Account.
Go to Menu → Support → Contact Samsung → Show warranty status.

3.3. Activate warranty by SMS

Compose: SMS <Số Serial/IMEI> gửi 6060to activate.

This is a simple way to check the activation date of a Samsung phone or TV, helping to determine whether the product is under warranty or not.

See also:

Samsung Washing Machine Repair Service at Home – Reliable, Affordable, and Warranty-Backed

4. Samsung Product Warranty Period

Samsung Galaxy Phones: 12 – 24 months.
Samsung TV: 24 months.
Samsung washing machine, refrigerator: 24 months (compressor: 10 years).
Samsung accessories: 6 – 12 months.

The period is calculated from the date of Samsung warranty activation.

5. Samsung Warranty Policy: Terms, Conditions, and Exclusions

Checking your warranty status is the first step, but understanding the eligibility criteria is crucial to ensuring a successful claim. To receive free repair services at Samsung Authorized Service Centers, your device must adhere to the following professional standards and policies:

5.1. Eligibility for In-Warranty Repairs

For a product to be covered under the Standard Manufacturer’s Warranty, it must meet these specific requirements:

Proof of Purchase: The device must be a genuine Samsung Vina distribution with a valid Electronic Warranty (E-Warranty) activation or an original purchase receipt.
Manufacturing Defects: The warranty solely covers hardware failures or functional glitches resulting from defective materials or workmanship (e.g., panel failure, motherboard issues, or sensor malfunctions).
Physical Integrity: The Serial Number (S/N) and IMEI stickers must be intact, legible, and show no signs of tampering, alteration, or removal.

5.2. Common Warranty Exclusions (Out-of-Warranty Scenarios)

Samsung reserves the right to refuse free service and shift to paid repair services in the following instances:

Accidental Damage: Cracks, dents, or screen breakage caused by drops, pressure, or impact.
Liquid Ingress: Any internal corrosion or damage caused by exposure to water, moisture, or chemicals, even for devices with IP-rated water resistance.
Unauthorized Modification: Devices that have been rooted, bootloader unlocked, or repaired at non-authorized third-party facilities.
Consumables: Natural wear and tear of batteries (unless under 80% capacity within the first year) and cosmetic damage are generally excluded.

Pro Tip: Before visiting a service center, always perform a full system backup via Smart Switch and enable maintenance mode on your Galaxy device to protect your sensitive data while technicians perform diagnostics.

6. FAQ – Frequently Asked Questions

1. How to check for a genuine Samsung?

Enter the IMEI number on the web or SMS 6060, if warranty information is displayed → genuine product.

2. What if I forget to activate my Samsung warranty?

Manual activation is still possible via SMS or the Samsung Members app.

3. Can I check the Samsung screen warranty separately?

Yes, with some Samsung screen warranty programs, you can check by IMEI on the website.

4. Is the Samsung TV warranty different from the phone?

No, you can check the Samsung warranty via the web, SMS, app, or hotline.

5. What is the fastest way to check the Samsung activation date?

Text SMS IMEI to 6060 or go to Samsung Members.

Checking the Samsung warranty helps you know the warranty status, avoiding the risk of buying fake or expired products. Use official search methods via web, app, SMS, and hotline to ensure your rights and receive the fastest support from Samsung Vietnam. Let 5Sao accompany you in every step, ensuring you experience the most professional and dedicated after-sales service.